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The Key Documents Your Company Must Have (...and yes, you actually do need them)
Let’s be real: most businesses are great at what they do —whether it’s building apps, creating medical devices, providing top-notch...
kimgullion
3 days ago3 min read


Are Your Docs a Hot Mess? Hint...it's not their fault
Time for a Little Spring Cleaning—Documentation Style Ah, spring. The season of fresh starts, questionable pollen counts, and the sudden...
kimgullion
5 days ago2 min read


Why Hiring Contract Writers is the Smartest Move in Today’s Economy
The business world has always been a game of strategy, but in today’s economic climate, companies are playing a whole new level of...
kimgullion
Apr 32 min read


How the Right Training Program Transforms Workplace Confusion into Confidence
Have you ever been thrown into a new job with nothing but a half-baked manual and a "figure it out" nod from your boss? Yeah, me too. And...
kimgullion
Mar 263 min read


The Complete Product Documentation Playbook: Clarity Meets Usability
Let’s be honest: not many people want to read the manual—until something goes wrong. That’s where excellent product documentation saves...
kimgullion
Mar 252 min read


What is a Technical White Paper and "Do I Need One?"
In the world of business and technology, few documents are as impactful and authoritative as the technical white paper. You might have...
kimgullion
Mar 253 min read


What's the Deal with Business Proposals and Business Plans?
So, you've probably heard the terms "business proposal" and "business plan" thrown around, right? You might be thinking, “Aren’t they the...
kimgullion
Mar 192 min read

Why Hiring Contract Writers is the Smartest Move for Your Business
In today’s fast-paced professional world, businesses need specialized talent, fast, to stay competitive. One of the most effective ways...
kimgullion
Mar 173 min read


Documentation Software Systems Save the Day
In today’s fast-paced business world, keeping track of important documents, processes, and information can feel like juggling flaming...
kimgullion
Mar 142 min read


The Types of Technical Writing
When people think of technical writing, they usually picture dense, hard-to-read manuals. But in reality, technical writing is about...
kimgullion
Mar 113 min read


From Good to Great: How Soft Skills Drive Workplace Efficiency
In today’s fast-paced business world, technical skills alone won’t cut it. Sure, knowing the ins and outs of software or mastering...
kimgullion
Mar 63 min read


Avoid Operational Headaches: The Importance of Process Manuals (and Professional Technical Writers)
Let’s be real: the words “process manual” probably don’t fill your heart with joy. In fact, you might be thinking of them as some...
kimgullion
Mar 43 min read


Error 404: Good Documentation Not Found – Fix Your UX/UI with Technical Writing
User experience (UX) and user interface (UI) are key drivers behind the success of digital products today. While design and functionality...
kimgullion
Feb 272 min read


How to Maximize ROI with Expert Documentation Services
(Spoiler: It’s Easier Than You Think!) Welcome to the world of professional documentation, where chaos meets clarity, and your ROI...
kimgullion
Feb 253 min read


What is a Standard Operating Procedure (SOP) and Why Your Business Needs It
Let’s talk about Standard Operating Procedures (SOPs) – the backbone of business efficiency. You might think your team’s got things under...
kimgullion
Feb 204 min read


Adapting to Learning Styles: Using Personalized Learning Paths in Training Development
Personalized learning paths are the latest, greatest trend in training development . Instead of forcing everyone into the same...
kimgullion
Feb 184 min read


What Exactly is FDA-Regulated Medical Writing, and Why Should You Care?
When you hear “FDA-regulated documentation,” your mind might not exactly light up with excitement. But here’s the thing—it’s important,...
kimgullion
Feb 132 min read


Avoid Fixed-Bid Headaches: Why Contractors Are Your Go-To Simple Solution
When it comes to tackling big projects—whether it's launching new software or creating a company-wide training program—companies often...
kimgullion
Feb 114 min read


User Guide vs. Operations Manual vs. Procedure Guide: What’s the Difference?
User Guide vs. Operations Manual vs. Procedure Guide: What’s the Difference? When it comes to documentation, the terms "user guide,"...
kimgullion
Feb 72 min read


Training Content and Training Development: More Than Just PowerPoints and Sleepy Lunches
Ah, training —the word that strikes both excitement and mild terror into the hearts of employees everywhere. We’ve all experienced those...
kimgullion
Feb 53 min read
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